The role of a TEGG Technician is to Provide the predictive, proactive and preventive test technologies as described in the TEGG Service preventive maintenance agreements and TEGG Task software. Troubleshoot, repair, maintain and install electrical systems and related equipment as assigned. Assume day-to-day coordination of specific agreements or DES work, as assigned, to assure contractual commitments are met in a timely, cost-effective manner.
Type of contract: - Permanent
Department: - TEGG
Hours: 7am - 4pm
Location: Site Based
Salary: DOE
Generally, the above hours will be flexible in line with the needs of the business. We operate a fair working policy but if any extended overtime is worked by agreement of you line manager, then overtime payment will be applicable
Responsibilities
- Upon receiving a Customer complaint, follow systematic questioning techniques and relate answers to the functioning of the systems.
- Follow point-by-point troubleshooting guides to find equipment faults in a short period of time.
- Avoid needless callbacks by checking the complete system before leaving the job.
- Check safety and limit controls for proper settings before leaving the job.
- When faced with a seemingly unsolvable problem, is not afraid to seek out assistance of others to help solve the problem.
- Use proper tools and instruments for troubleshooting.
- Use expert Troubleshooting knowledge to assist other Certified TEGG Electricians/Technicians in solving problems.
- adhere to a planned call schedule.
- Complete a Service Report prior to leaving the jobsite.
Requirements
- Manage personal time to assure maximum productivity. Demonstrate capability of handling a heavy workload of calls.
- Understand electrical systems, appropriate codes and industry standards. Assure that permits are secured where applicable. Provide design input as requested.
- Logically communicate information Customers should know.
- Assure that the Customer has a thorough understanding of the ongoing or future work that the company is performing.
- UK Driving license
- Ability to comprehend the basic understanding of operating a personal computer and accessing software programs as needed.
- Ability to understand the basics of word processing software package functions including, but not limited to Microsoft Office, Excel, MS Word
Benefits
- Following 12 months of continuous employment, you are entitled to become a beneficiary of the Employee-Owned Trust (EOT) scheme.
- Private Healthcare.
- Private Dental Insurance.
- Life Insurance.
- Pension Scheme.
- Length of Service reward scheme.
- Tradepoint discount scheme.
- Private Financial Advice.
